TXFM a straw in the wind

An edited version of this article appeared in Village magazine, April 2016 edition

Barely noticed, with the exception of a few articles recalling its early days as pirate station Phantom, alternative music station TXFM announced at the end of March that it will shut down before year’s end.TXFM website

Unfortunately, despite a recent rebranding TXFM was never able to attract more than 19,000 listeners according to JNLR surveys, a number which made it unsustainable as it could not attract advertising revenues. Even Denis O’Brien and Paul McGuinness cannot afford to subsidise a loss-making music station forever.

The problem TXFM faced was a simple one. When its potential audience can program Spotify or similar apps on their smartphones to cater to even the most eclectic of musical tastes, why would they listen to a radio station where the music is constantly interrupted by a stream of adverts, DJ patters, weather and station idents, and news bulletins. No matter how mission focused a station is, those interruptions, to raise revenue and satisfy BAI requirements, are a necessity of life.

TXFM is a straw in the wind for other radio stations. “Smartphone” is almost a redundant term for millennials. A Google survey last year showed 97% own a smartphone. As podcasting becomes more accomplished, growing out of the same garage roots romanticised in Phantom FM obituaries into polished professional studio surroundings, it too will challenge over-the-air broadcasters.

From the Irish Times to the New York Times, publishers are adding audio offerings to their websites. And while most products remain studio bound and indistinguishable from the radio stations they compete with to date, the best are moving out of studios, exploring new formats a public service bureaucracy like RTÉ cannot easily adjust to.

A combination of sponsorship opportunities, or even sponsored content podcasts (that is, advertorials and commercial features), new software allowing easier advertising inserts and listener measurement, all make it likely that the current generation of talking heads podcasts will find itself quickly sharing space with dramas, location reporting, and edited news and documentary packages. The medium even lends itself to a renaissance in fiction drama, and comedy, and access to niche audiences rarely catered to at present outside the community radio sector.

But the disruptive impact of smartphones (or simply “phones”, as we should more accurately call them) goes beyond the radio and podcast landscape.

Newspapers, having first adjusted to the death of in-depth and at-length reporting as their readers moved from print to computer screens, have spent the last decade learning to cater for attention-scarce readers. So it is we see brief news reports rarely going above 3-400 words (roughly the number of words that can fit on a computer screen without scrolling), and increasing use of listicles, quizzes and click-baiting headlines.

And yet, just as news outlets have adjusted to the new paradigm, a new report from the American Press Institute shows that phones are changing how readers consume news once again.

Readers checking the latest headlines on their favourite news websites on a computer screen are typically doing so at work. Behaviourally, they feel they are “stealing” some time from their employers to catch the latest update, whether that’s an Indo or Times column, an RTE news report, or a Broadsheet joke. According to the study, readers minimise their guilt over this “stolen time” by only catching up on news in quick bursts.

When it comes to phones though, that behaviour changes. The phone belongs to the reader, not to an employer, and so when readers choose an article there, they are much more willing to invest time in a longer story. Stories longer than 1,200 words, got 23 percent more engagement, 45 percent more social referrals and 11 percent more pageviews than shorter stories in the API study.

Similar research findings may be behind the decision by the Sunday Times/Times of London to abandon “Breaking News” on its website, instead recreating an old-style emphasis on “editions”, with new stories updated three times a day, at 9AM, midday, and 5PM. It cannot be a coincidence that those times match the beginning of the workday, lunch break, and evening end of the workday, the times when people are most likely to check their phones.

Of course, not everyone will get off the news carousel. The Times, already one of the more successful paywall sites, can afford not to chase every click, while advertising-only free sites will still tumble over each other to be the first with breaking news flashes and hot takes. But combined with an audience already willing to invest more time in individual stories, it may herald a more widespread return to considered and in-depth reporting.

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